Position: OnSite Level One Pharmacy Consultant - contract
Location: New York, NY
Job Code: 5689
Description:
Be the Solution. Imagine the Impact.
Since 1992 Omnicell, Inc. (NASDAQ: OMCL) has been the leading global supplier of comprehensive automation solutions and business analytics software for medication and supply management across the entire health care continuum—from the acute care hospital setting, to post-acute skilled nursing and long-term care facilities, to the patient’s home. Our dedicated employees and unique culture focused on customer intimacy have garnered us respect and recognition of more than 4000 customers worldwide. In addition, these solutions enable approximately 7,000 institutional and retail pharmacies worldwide to maintain high accuracy and quality standards in medication dispensing and administration while optimizing productivity and controlling costs. Let Omnicell be your solution to a great career and imagine the impact.
On Site Level One Pharmacy Consultant
Essential Functions:
In order to work effectively as an On Site Level One Pharmacy Consultant, the position is expected to:
Manage and administer the Omnicell pharmacy system and supply
Conduct and manage the in-service training process which includes analysis of training needs, creation of effective presentations and evaluation of re-training needs.
Continually evaluate/monitor customer’s satisfaction with systems.
Coordinate any necessary enhancement/up-grades/BETA.
Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
Manage the generation of all necessary reports and tracking systems.
Attend required training/meetings.
On site troubleshooting and repair of Omnicell products.
Differentiate between hardware and software product problems.
Collect and report all customer and problem data in Omnicell database.
Escalate product bugs, malfunctions, and design issues through support channels for resolution.
Manage parts inventory and RMA process.
Manage software updates.
Required Knowledge and Skills:
The successful candidate will have the following skills:
Minimum 2 years of experience as a Pharmacy Tech, as well as familiarity with and understanding of hospital pharmacy operations, and supply chain.
Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.
Must be able to multi-task.
A self-starter who is able to work independently and follow a detailed plan.
Ability to assist with analysis of training needs and to set-up and conduct training sessions
Knowledge of spreadsheet, word processing software and project management software
Knowledge of computer networking and relational database systems
Bachelor degree in related field or equivalent experience
Work Conditions:
Local travel required
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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